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Each user in CSI’s database has a secure sign-in, which is their email address. Users can reset or change their password by using the “Forgot/Change My Password” link on the sign-in page when running the software or when logging into the CSI Customer Center.
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In order to use your secure sign-in credential to sign into the software, you must be assigned a user role which allows access to Cloud Sign-In licenses. You need the "Software Access" permission checked on the role. By default, the some of the template roles in your customer account will have this permission checked. This can be done by your Customer Account Administrator(s) through the User Management Dashboard in the CSI Customer Center. |
Federated Identity
Customers to have the option to use their own familiar company credentials to sign into CSI software instead of using their CSI sign-in credentials. To implement, the company will have to federate their identity platform with CSI’s identity platform. Users with federated sign-ins will have received notification (by their company or CSI) to use their company credentials to sign in.
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