This article discusses the solution to the error message "Runtime error "429": ActiveX component can't create object" which may occur when launching the 64-bit versions of SAP2000/ETABS/CSiBridge from 32-bit COM clients (e.g. Excel). This issue affects SAP2000 v18.0.0 to v18.1.1, CSiBridge 2016 v18.0.0 to v18.1.1, and all versions of ETABS 2015. The instructions below assume an Excel client, but can be generalized to any COM client.

On this page:

SAP2000 v18.0.0 to v18.1.1

...

SAP2000v18 64-bit: ftp://ftp.csiamerica.com/pubdocs/Registeration%20Tools/For%20Use%20With%20SAP2000%20v18.1.1%2064-bit.zip

Please follow the steps below to resolve the issue:

...

CSiBridge v18 64-bit: ftp://ftp.csiamerica.com/pubdocs/Registeration%20Tools/For%20Use%20With%20CSiBridge%202016%20v18.1.1%2064-bit.zip

Please follow the steps below to resolve the issue:

...

ETABSv15 64-bit: ftp://ftp.csiamerica.com/pubdocs/Registeration%20Tools/For%20use%20with%20ETABS%2015.2.2%2064bit.zip

Please follow the steps below to resolve the issue:

...

If you are are getting "Runtime error "429": ActiveX component can't create object" for more recent versions of CSI programs than indicated above, it is likely that you are not using correctly the Helper function to connect to the program via API. Please review the example code in the API documentation that illustrates how to use the Helper function to connect to the program via API.

...