Issues associated with SAP2000 installation may be resolved by installing the latest software version through the following process:
- Backup the license file.
- Uninstall SAP2000 using the Add/Remove Programs feature within the Control Panel.
- Delete the installation folder, typically located under:
- C:\Program File\Computers and Structures\SAP2000 [ v ]
- C:\Program File\Computers and Structures\SAP2000 [ v ]
- Delete the User Setting folder, located under:
- C:\Users[UserName]\AppData\Local\Computers and Structures (for Windows 7 or Vista)
- C:\Documents and Settings[User Name]\Local Settings\Application Data\Computers and Structures (for Windows XP)
- C:\Users[UserName]\AppData\Local\Computers and Structures (for Windows 7 or Vista)
- Download the standalone installation using the link provided by
Unknown macro: {new-tab-link}, then install SAP2000.
CSI
- After installation, the default trial license file (lservrc), located within the installation folder, must be replaced with the license file provided by the
Unknown macro: {new-tab-link}Licensing Department such that the software uses the permanent license file.
CSI
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Related Incident:
- 27559: Installation problems