Clean installation

Issues associated with SAP2000 installation may be resolved by installing the latest software version through the following process:

1. Backup the license file.
   
   
2. Uninstall SAP2000 using the Add/Remove Programs feature within the Control Panel.
   
   
3. Delete the installation folder, typically located under:
   
   
   • C:\Program File\Computers and Structures\SAP2000 [ v ]
     
     
4. Delete the User Setting folder, located under:
   
   
   • C:\Users[UserName]\AppData\Local\Computers and Structures (for Windows 7 or Vista)
     
     
   • C:\Documents and Settings[User Name]\Local Settings\Application Data\Computers and Structures (for Windows XP)
     
     
5. Download the standalone installation using the link provided by
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   CSI

   , then install SAP2000.
   
   
6. After installation, the default trial license file (lservrc), located within the installation folder, must be replaced with the license file provided by the
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   Licensing Department such that the software uses the permanent license file.