Web-activated licensing is our automated licensing system and procedure which gives you full control over your licenses. Once an order is processed, you may immediately and directly license software online, then deactivate, activate, or renew without having to contact
CSI
.
Introduction
For which software does web-activated licensing apply?
ANSWER: Web-activated licensing will apply to all major releases for most
CSI
software products starting August 2012.
For how long is the software and its activation key valid?
ANSWER: The software is valid indefinitely for your product version and level. Software is locked to an activation key which our web-activated licensing system will determine once your order has been processed. After processing, you will receive an email which contains the activation key. This key should be entered during software installation.
The activation key must also be entered to reactivate the software. Software should be deactivated, and then reactivated in the following circumstances:
- Standalone / Network – When changing between standalone and network licensing.
- Software level – For level changes, such as when upgrading from Plus to Nonlinear.
- Moving licenses – When moving a license to a different machine.
- ex. Standalone – You may deactivate a license on your work computer, then reactivate the same license on your home computer by entering the activation key. This has the same effect as carrying a USB key, however, the USB option will no longer be available to releases after August 2012.
- ex. Network – To establish a new server, deactivate the network server and all network licenses, uninstall the license manager/server, install at the new location, then enter the activation keys to reactivate the network.
- ex. Standalone – You may deactivate a license on your work computer, then reactivate the same license on your home computer by entering the activation key. This has the same effect as carrying a USB key, however, the USB option will no longer be available to releases after August 2012.
This feature to deactivate then reactivate gives you the freedom to control your licenses without the need to contact CSI. We hope that you appreciate this convenience.
NOTE: Be sure to deactivate the license if you are planning to reactivate the software on a different computer while travelling.
NOTE: Save a copy of the activation key such that you may use it to reactivate the software.
Does the activation key stay the same?
ANSWER: Yes, you may always use the activation key initially sent by email after order processing to reactivate the software.
However, a new activation key will be provided under the following circumstances:
- Level changes – When you change software level, such as with upgrade to additional features, you will receive a new activation key.
- New version – A new activation key is also generated with a change to the software version.
License renewal
Do I need the activation key to renew my license?
ANSWER: The activation key is not necessary for license renewal.
What happens when the license expires after two years?
ANSWER: When the license expires, the software will prompt you to directly renew the license through internet connection to our web-activated licensing system. You will not need to contact
CSI
or your dealer, and an activation key is not required.
Why is there a two-year expiration if the software is valid indefinitely for that version and level?
ANSWER: The two-year expiration allows us to update all previous software versions to ensure compatibility with current operating systems.
Software evaluation
How do I evaluate the software?
ANSWER: Evaluation (Eval) versions will become available with the next major release of each software. Evaluation versions will be valid for one year.
A separate Evaluation Portal is available for the download of Evaluation versions. This portal and installation process is separate from that of licensed versions. As Evaluation versions become available, you may register and install without the need to contact
CSI
.
NOTE: Evaluation versions have all the features and functionality of licensed versions except that data is not reported and models cannot be imported or exported. The files for Evaluation versions are not compatible with licensed versions. Any work done using an Evaluation version cannot transfer to a licensed software. As a result, a licensed version cannot serve as a pre-processer or post-processer for work done using an Evaluation version.
Can I have an Evaluation version on the same computer as a licensed version?
ANSWER: Yes, since Evaluation versions have a separate portal and installation procedure from licensed software, both versions may be installed on the same computer.
Moving software
Does the software still lock to a USB key?
Answer: Software will no longer lock to a USB key or Disk ID, but instead to an activation key that our web-activated licensing system will determine. Once your order is processed, this automated system will send you an email with the activation key.
How can I move my software without a USB key?
ANSWER: Software may be deactivated from one computer, then reactivated on another computer by entering the activation key given at the time of purchase. If you did not retain the email with the activation key, or if you do not know who received the email, feel free to contact
CSI
.
Network license
Which license manager version is required?
ANSWER: The latest version of the license manager, v8.5.0, is required to serve network licensing. Please uninstall an older version of the license manager before installing v8.5.0.
How do I install a network license?
ANSWER: To install a network license, the license manager must be connected to the internet while you enter the activation key and obtain the license file. Workstations, however, may be installed at any time without internet connectivity.
How do I move a network license?
ANSWER: To uninstall the license manger/server you MUST first deactivate all network licenses. Your activation keys will not be valid for reactivation on the new server unless they have first been deactivated from the previous network server.
NOTE: Be sure to deactivate all network licenses before uninstalling the network server.
Commuter license
Can I still use the commuter license?
ANSWER: Changes have not been made to the commuter license. Note that commuter licenses are only available with network licensing.
See Also
- Commuter license article
- [kb:Network license check out] article
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